takabet bd Privacy Policy

Introduction and Scope

takabet bd operates an online gaming and sports betting platform for users in Bangladesh. This privacy policy ("Policy") describes our practices regarding the personal information we collect when you use our website, mobile application, and related services ("Services"), how we process it, and how we keep it secure.

This policy applies to all users of takabet bd — both registered members and unregistered visitors. Continued use of our Services indicates that you have accepted the terms of this policy. To learn about our general terms of service, please read the Terms and Conditions page.

In this policy, "personal information" means any information that can directly or indirectly identify an individual. Statistical or anonymised data falls outside this definition.

Information We Collect

takabet bd may collect the following types of personal information:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Username and password (stored in encrypted form)
• Residential address

2.2 Contact Information

• Mobile number (for OTP verification and communication)
• Email address

2.3 Financial Information

• bKash, Nagad, or Rocket account number (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.4 Activity Information

• Gaming and betting history
• Account login time and location
• Device information used (operating system, browser, IP address)

How We Collect Information

We collect information in several ways:

3.1 Direct Collection

You provide information to us directly when you register with takabet bd, verify your identity, make a deposit or withdrawal, contact our support team, or take part in a promotion.

3.2 Automatic Collection

Some information is collected automatically while you use our Services. This includes your IP address, browser type, device identifier, pages visited and time spent, and click patterns. This information is collected through cookies and similar technologies — details are provided in Section 7.

3.3 Information from Third Parties

We may also receive limited information from trusted third parties such as identity verification services or payment processors. This collection always complies with applicable law.

Purpose of Using Your Information

takabet bd uses your personal information for the following purposes:

• Account Management: For registration, login verification, and account security.
• Service Delivery: To process betting, gaming, deposits, and withdrawals.
• Identity Verification: To prevent fraud and confirm account legitimacy.
• Communication: For important notifications, transaction confirmations, and support.
• Promotional Information: To inform you about bonuses and offers based on your preferences (you can opt out of this at any time).
• Technical Improvement: To improve service quality and resolve technical issues.
• Legal Obligations: To comply with applicable laws and regulations.

We never sell your personal information or transfer it to third parties for advertising purposes.

Data Storage and Security

takabet bd follows industry-standard security measures to protect your personal information. Our servers and data transfers are secured by SSL encryption, making connections practically unreadable to outside parties.

5.1 Technical Security

• All data is stored and transmitted in encrypted form using SSL/TLS technology.
• Passwords are stored using strong hashing algorithms — no one can read them in plain text.
• Firewalls and intrusion detection systems are active to block unauthorised access.
• Regular security audits are conducted.

5.2 Data Retention Period

We retain your information for as long as your account is active. After an account is closed, certain information may be kept for a defined period to meet legal obligations or resolve disputes. Once no longer needed, data is securely deleted or anonymised.

5.3 Staff Access

Only authorised staff can access information necessary for their specific roles. All staff are bound by confidentiality agreements and receive regular training.

Sharing Information with Third Parties

takabet bd shares your personal information with third parties only in the following limited and specific circumstances:

6.1 Service Providers

Organisations that assist with payment processing (bKash, Nagad, Rocket, bank transfers), identity verification, and technical infrastructure operate under our instructions and are bound by strict confidentiality agreements.

6.2 Legal Requirements

We may disclose information to comply with a court order, a lawful request from a government authority, or applicable law. Where possible, we will try to notify you before making such a disclosure.

6.3 Fraud and Security Protection

Information may be shared with relevant authorities or partners to prevent fraud, money laundering, or other illegal activity.

6.4 What We Do Not Do

We never sell your information for advertising or marketing purposes, and we do not send your information to unrelated third parties without your consent.

Cookies and Tracking Technologies

Our website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser or on your device.

7.1 Use of Cookies

• Essential Cookies: Used to maintain login sessions and ensure security.
• Functional Cookies: Help remember your language and preferences.
• Analytics Cookies: Used to review site usage and improve service quality.

7.2 Cookie Controls

You can block or delete cookies from your browser settings. However, disabling essential cookies may prevent some services from working properly, such as maintaining your login session.

Your Rights and Choices

As a user of takabet bd, you have the following rights regarding your own information:

8.1 Right to Access

You can view the personal information stored in your account at any time. Contact our support team for more detailed information.

8.2 Right to Correction

If any of your information is incorrect, you can request a correction through your account settings or by contacting the support team.

8.3 Right to Opt Out of Communications

If you do not want to receive promotional emails or messages, you can change this preference through your account settings or by letting us know via email. Transaction-related and security messages will always be sent.

8.4 Right to Close Your Account

You can request to close your account at any time. Self-exclusion is also available under our Responsible Gaming policy.

Privacy of Minors

All services on takabet bd are for individuals aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21.

We verify age at registration, and proof of age is reviewed during the identity confirmation process. If we learn that information from a minor has been collected, that account will be closed and the relevant data deleted.

If a parent or guardian believes their child is using our Services, please notify our support team immediately. For more information about us, please read the About Us page.

Changes to This Policy

takabet bd reserves the right to update this privacy policy in response to service improvements, new features, or legal requirements.

For significant changes, we will notify you at your registered email or mobile number, and the update date on this page will be revised. Continued use of the Services after a change means you have accepted the revised policy.

If you have any questions about a previous version of the policy, please contact the support team. Our FAQ section may also be helpful for general questions.